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Refund Policy

At eStoreca, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of the purchase date.

Eligibility Criteria

To be eligible for a refund:

  1. The item must be in its original condition, unused, and in the same condition as received.
  2. You must have proof of purchase, such as a receipt or order confirmation.
  3. The refund request must be made within 30 days of the purchase date.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact our customer service team at Support@estoreca.com to initiate the refund process.
  2. Provide your order details and reason for the refund request.
  3. Our customer service team will review your request and provide further instructions on returning the item.

Refund Process

Once your return is received and inspected, we will send you an email notification to inform you of the status of your refund.

  • If your refund is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.

  • If your refund is rejected due to failure to meet the eligibility criteria, we will notify you of the reasons for rejection and return the item to you.

Shipping Costs

Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error or a defective product.

Contact Us

If you have any questions about our refund policy or need assistance with a refund request, please contact us at Support@estoreca.com.