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  1. What types of products do you offer?

    • Answer: We offer a wide range of pet products including toys, grooming supplies, accessories, and more for dogs, cats, and other small pets.
  2. Do you offer shipping services?

    • Answer: Yes, we provide shipping services. Please refer to our Shipping Policy for more information on delivery times, costs, and available shipping destinations.
  3. What payment methods do you accept?

    • Answer: We accept payment via credit/debit cards, PayPal, and other secure payment gateways.
  4. Can I return a product if I'm not satisfied?

    • Answer: Yes, we have a Return Policy in place. Please review our Return Policy for details on our return process, eligibility criteria, and any associated fees.
  5. Do you offer discounts or promotions?

    • Answer: Yes, we occasionally offer discounts, promotions, and special deals. Be sure to sign up for our newsletter or follow us on social media to stay updated on our latest offers.
  6. How can I contact customer support?

    • Answer: You can reach our customer support team via email at Support@estoreca.com or by phone at [insert phone number]. Our team is available to assist you with any questions or concerns you may have.
  7. Are your products safe for pets?

    • Answer: Yes, all our products undergo rigorous testing to ensure they meet safety standards and are suitable for pets. However, we always recommend supervising your pet while using any new product.
  8. Do you offer advice on pet care?

    • Answer: While we are not veterinarians, we are passionate about pets and happy to offer general advice on pet care and product recommendations. For specific health concerns, we advise consulting with a veterinarian.
  9. Do you have a loyalty program?

    • Answer: Yes, we offer a loyalty program where customers can earn rewards points for purchases. These points can be redeemed for discounts on future purchases.
  10. Do you sell gift cards?

    • Answer: Yes, we offer gift cards which make great gifts for pet lovers. Gift cards are available for purchase on our website and can be redeemed for any product in our store.