At eStoreca, we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, you may request a refund within 30 days of the purchase date.
Eligibility Criteria
To be eligible for a refund:
How to Request a Refund
To request a refund, please follow these steps:
Refund Process
Once your return is received and inspected, we will send you an email notification to inform you of the status of your refund.
If your refund is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.
If your refund is rejected due to failure to meet the eligibility criteria, we will notify you of the reasons for rejection and return the item to you.
Shipping Costs
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless the return is due to our error or a defective product.
Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please contact us at Support@estoreca.com.